UGHHHHH... we know. No one likes to pay for shipping. We are trying our best to make shipping as affordable as possible, we hope to reduce this with time as we become a more established brand.

We offer FREE shipping on orders above $150.

Click here for shipping rates and delivery times.

Tracking is included, so you know when to expect your parcel.

We currently ship to Australia, New Zealand, Canada, United Kingdom, Singapore and Malaysia!

We ship from the beautiful city of Melbourne, Australia!

Please allow 1-2 business days for us to process and pack your order.

We try to consolidate our shipments and ship out 2-3 times a week to reduce our carbon footprint.

That’s why your order ships within 1-2 business days of order date. Once your order ships, you’ll receive a shipping confirmation email with tracking.

For all orders within Australia, your order will arrive within 2-5 business days after it ships depending on your location.*

For all orders to New Zealand & Canada, your order will arrive within 10-28 business days after it ships depending on your location.*

Please note any order placed after 2PM on Friday or over the weekend will ship out the following Monday.

*We work hard to stick to these timeframes, but in the event of weather, carrier or custom delays, your delivery may take longer. We promise we’ll make sure any wait is as short as possible. Thanks for being so understanding!

Yes, of course! Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped, a tracking number will be sent over to you so you can track your order, we currently ship with Sendle and you can track your order here.

Yes! We offer local pickups to our fellow Melburnians.

Don’t worry. We’ve got you covered.

1. Browse our online store for your favorite pieces.

2. Add to bag and head to checkout.

3. Select ‘pick up’ and complete your order.

4. We’ll confirm your order with a confirmation email outlining the details of your order.

5. You’ll receive an email from us when your order is ready to collect. 

6. Pick up your order.

When collecting your order, bring along your confirmation email with your order number.

We are happy to accept unworn, unwashed items with the tags still attached within 30 days of their ship date. To be eligible for a return, products must be undamaged and in their original condition and packaging. We will not accept product returns due to normal wear and tear, stains, and accidental or cosmetic damages.

Please note there will be a $9.99 shipping fee for all mail-in refunds. Shipping costs are the responsibility of the customer and are non-refundable. 

Make sure to use only our prepaid return labels so we can be sure to keep track of your stuff. We are unable to refund lost returns using labels other than our own.

We will notify you once your return has been received and confirmed. We will then process your refund to your original payment method.

*Returns only available for orders within Australia.

Unfortunately, we do not accept exchanges at this time. We recommend submitting a return for a refund so you can place a new order for what you want.

Easy peasy lemon squeezy.

We've partnered with Refundid to offer instant refunds, before you've even sent off your order! Simply enter your details to get started.

Don't want to use Refundid? Complete our returns form here.

• Please provide us with as much information about your return.
• Don't forget to upload images where required.
• Email hello@lunaeactive.com
• Write “Returns: # Order Number” in the email subject line. 

* Only email us once you have completed this form.
* Emails written to us without a corresponding return form will be ignored.

Print out the label provided in your return confirmation email and send your item(s) within 7 days.

• Make sure to use only our prepaid return labels so we can be sure to keep track of your stuff. 
• We are unable to refund lost returns using labels other than our own.

Please note there will be a $9.99 shipping fee for all mail-in refunds. Lunae Active is not responsible for the cost of return shipping.

Check out our size guides here. We recommend using a tape measure to find the perfect fit. 

In between sizes? We suggest sizing down for a more compressive fit, and sizing up for a more relaxed fit. 

If you’re still unsure about your size, write to us at support@lunaeactive.com and we’d be more than happy to help you out.

We get it, no one wants a pair of see through leggings. That’s why all our leggings are tried and tested by us, with the ability to withstand any workout.

You bet! We are committed to being part of the change, so being eco-friendly is at the top of our priorities. From the fabric of our clothes to the packaging we use, here’s a breakdown and how it all works-out (no pun intended).

Packaging: Our packaging is all FSC certified, 100% recycled and recyclable, so don’t throw them out! They can be tossed in with your paper recycling and are all naturally biodegradable.

Core Collection Bras + Leggings: Crafted from 100% recycled fiber produced from post-consumer waste, such as carpets and plastic bottles using Repreve recycled nylon, our Core Collection fabric is made up of 77% recycled nylon and 22% elastane.

Reusable bag: Our reusable bag is made from recycled canvas. Picture your favorite tote bag with a sustainable makeover in our signature green. So not only is it reusable, durable and adorable, it’s just as good for our planet as everything else.

Here’s a not so fun fact for you - did you know that almost all synthetic activewear is made from plastic?

Boom. We just make ours with materials that would otherwise clog landfills and pollute the ocean.

Our Core Collection fabric is crafted from 100% recycled fiber made using Repreve recycled nylon, produced from post-consumer waste, such as carpets, and plastic bottles. It is composed of 77% recycled nylon and 23% elastane, performs exactly the same as virgin nylon but gives you a sustainable edge, turning trash into treasure.

For every kilogram of Repreve material produced, we’re able to conserve 62% of energy, save 99% of water, avoid 35% of waste and a 20% reduction in greenhouse gas emissions as compared to the production of virgin nylon. Best of all, the need for crude oil, refinery, and chemical extraction is not required.

The fabrication begins at the recycling facility, where plastic bottles are sorted, washed, and chopped into flakes. The clean flakes are blended, melted and turned into Repreve recycled chips and loaded into silos. 

Here, 1 silo holds the equivalent of 27 million plastic bottles!

The chips then enter a state of the art extrusion and texturing process and get transformed into fibers with inherent performance properties. From wicking, thermal regulation, to odor control and cushioning, Repreve is the only Fiber with U Trust, which certifies recycled contents claims through traceable, FiberPrint™ technology.

Our Repreve fabric is sourced from the USA, and our garments are sewn in our partner factory in Bali, Indonesia under ethical conditions that adheres to the strict regulations on treatment of employees, waste disposal and sanitation. 

Our partner factory guarantees fair wages, safe and healthy working conditions for everyone. They also offer rehousing and education, partnering with local charity - Bali Street Mums - dedicated to helping women and children who are typically homeless and living off rubbish dumps.

Why Bali? Why not in Australia? 

You may not know this, but a lot of the best manufacturers for high-performance fabrics are located overseas. To produce our premium activewear, we found that the only machines up to the challenge were in Bali. - Did you know that the people here are super experienced in this too? Also, who doesn’t like Bali?

With our manufacturers, we emphasized that quality is very important to us. After all, we just want to make sure we are giving you the best product your money can buy.

We want to be as transparent as possible with you.

Our recycled fabric has been certified by the Global Recycled Standard (GRS), a voluntary product standard for tracking and verifying the content of recycled materials in our fabric. They address traceability, environmental principles, social requirements, chemical contents and labeling, so you know our commitment to the truth in our materials in support of a circular economy to reduce waste.

Our recycled fabric is also certified Oeko-Tex Standard 100, the world’s leader in testing textiles for harmful substances. They make extensive tests for harmful substances, so you know exactly what you’re putting on your body, stress-free!

Synthetic fabric = Plastic 

During its lifetime, synthetic fabrics shed tiny pieces of plastic, also known as microfibers in the wash. Hand washing is best. If not, you can invest in a microfibre wash bag or microfibre catcher for your washing machine too. 

We understand the importance of catching these fibers before they enter the water streams. To keep microfibers out of the oceans and away from the creatures that inhabit them, we are in the midst of finalizing our very own wash bags, so keep an eye out for this.